Privacy policy
At Forrest, we bottle authenticity — and that includes how we treat your personal information. We’re committed to protecting your privacy under the New Zealand Privacy Act 2020 and making sure your data is used with care and transparency.
What we collect
When you place an order, join our mailing list, book a tasting, or get in touch, we may collect:
- Your name, email address, phone number, and postal address
- Purchase history and communication preferences
- Any other info you share with us directly
How we use your information
We use your details to:
- Process and deliver orders
- Send you updates, offers, and invites
- Improve our service and personalise your experience
From time to time, we may also share your information with trusted service providers working on our behalf — such as delivery partners, marketing support, or phone campaign providers. They’ll only use it to carry out the job we’ve asked them to do, and never for their own marketing.
We do not sell or share your data with unrelated third parties.
Your choices
You can opt out of promotional communications at any time — just hit unsubscribe or contact us.
You also have the right to access and correct the personal information we hold about you. Want to check what we’ve got on file? Email us at info@forrest.co.nz.
Keeping it secure
We’re committed to protecting your personal information. We store your data securely, limit access to authorised team members and trusted partners, and retain it only for as long as necessary to meet business needs and legal requirements.
Changes to this policy
This policy may be updated from time to time — the latest version will always be available here on our website.